Unexpected medical expenses can be a financial burden. If you think you might have difficulty paying your Nebraska Medicine bill, we can help. 

Our professional patient financial counselors are trained in financial counseling for medical services. They help patients, staff and physicians with insurance, billing and financial program-related needs. 

A financial counselor can help you: 

• Apply for grants, Medicare, Medicaid and other financial assistance programs
• Get cost estimates for procedures
• Check if your insurance is accepted for a procedure
• Reduce your medical expenses, if eligible

Virtual appointments are now available. Request an in-person or virtual appointment to talk one-on-one with a financial counselor. Schedule an appointment.

Be sure to have your information available when you meet with a financial counselor:

• Patient name
• Medical record number (if available)
• Insurance information (if available)
• Detailed explanation of patient's needs

Connect online with your provider, too

Virtual meet-ups aren't just for financial providers. You can see your health care provider online, too. On-Demand Video Visits allow you to connect with a local provider online within just a few minutes for quick evaluation and treatment.

• View a list of conditions that can be treated via telehealth
• View On-Demand Video Visit instructions

Expanded hours for On-Demand Video visits:

• Monday through Friday: 8 a.m. to 9:30 p.m.
• Saturday and Sunday: 10 a.m. to 7:30 p.m.
• Holidays: 11 a.m. to 3:30 p.m.
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day